Testimonials from Carpet One customers like you
We recently had a water disaster that ruined a portion of our carpet. We were directed to Giant Carpet One by our Insurance Company. The sales rep Paul helped us in selecting the new carpet. Paul was very helpful, patient, and a pleasure to work with. The installers, Ron and Roger are carpet layers "extraordinaire"! It took three days to install whole house carpeting, so we got to know them well, enjoying them in our home. We recommend this team of professionals to anyone looking for above and beyond service!!
Sincerely -Dale & Adrienne H
We just had hardwood floors and carpet installed and we love our new floors so much. Bonnie was very helpful in all areas and the men that installed the flooring were very good at what they do. They were kind and clean cut and I felt very comfortable having them in my home for a few days. We shopped around for prices and found the best deal at Giant Carpet One in Ogden. Thanks guys for all you have done to help my home be more beautiful. I give you 5 Stars! -Connie King
I had a FANTASTIC experience with Ryan- the service and selection was excellent- he brought samples to my home in Sandy (serves all of Salt Lake area) and gave me great pricing. The end result is over-the-top- love my new flooring and couldn't be happier. -Jen B
We have worked with Bonnie for many years and appreciate her professionalism, knowledge and positive attitude. As a general contractor many of our clients comment on how great she is to work with. We highly recommend Bonnie to all our friends and family! -Sally D
My wife and I just purchased our first home and went to several carpet stores to try and find something that worked for us. Bonnie was referred to us by a family friend, and although we were hesitant to drive 45 minutes to Ogden, we are glad we did. After getting to know what it was we were looking for she found us our perfect carpet that went amazingly with the paint and furniture we have. We can honestly say we have never meet anyone in this industry that is more knowledgeable, accommodating, and friendly as Bonnie, and because of that two days after we got the carpet installed we called her about laminate in the kitchen and tile in our bathrooms that we're getting installed this week. We highly recommend Bonnie and her store to anyone. -Jeffrey N
With a young family and a tight budget, we had been trying to get carpet for a while, but it wasn't until we came here that we were finally able to find something we liked at a price we could afford. The people were great to work with; we didn't feel pushed to get something we couldn't afford or didn't want. The installer was courteous, quick, and did a good job! I will definitely go through these guys again if I need flooring, and I recommend them to everyone I know who needs flooring! -Diana F
As a general contractor we have used a variety of flooring companies through the years and we absolutely love working with Alan and Bonnie at Giant Carpet One! They take care of our customers and help them pick out the flooring that will best fit their situation, taste and price range. They are honest and hard working and they care about each one of their customers individually! They provide great products including a great warranty! I would recommend Giant Carpet One to anyone! -Ashley P
We got an amazing deal and they installed it very fast. I will go back to Carpet One in Riverdale every time for any flooring that I need. Bonnie and Allan are great to work with and make sure everything is just right. -Robert F
This company is great to work with and also has the best prices! Bonnie helped me and my mom carpet our houses and she is very friendly, organized, and on the ball. She really is the best to work with it. Can't say enough good things about this company and Bonnie. It was a great experience from start to finish. -Chelsea W
We needed to put laminate in our kitchen and dining room and our contractor recommended we talk to Bonnie because she had very good taste. She was wonderful to work with and we found the perfect floor. We were able to get our floor in quickly with very little fuss and at an excellent price. We are extremely happy with the service we received and would highly recommend them to anyone. -N Kelley
We started the remodeling process of our "new to us" home with a "low maintenance" motto. We have a big adoptive family and our youngest is a kiddo with cerebral palsy. We bought our new home because it offered one level living that could easily be altered for wheelchair access. The house we bought had great "bones" but it needed a complete flooring overhaul due to it being a "cat lady" house for the last 40 years. We knew we needed something like a hard wood floor but at a fraction of the cost. We tried a membership buying service in Layton. We spent weeks in there figuring things out, and finally picked our flooring, a high end wood-looking sheet vinyl and a low profile carpet and then they came and measured. The purchase of our new home finally closed and I called to place the order but instead of taking the order, they said they needed to do another measure. This baffled us, but we went along with it. We knew something was up when they came back with a new total, $4K higher than their original bid!!! We were devastated. We were on a tight timeline and a tight budget and now we had to start the whole process over again. We were devestated. Even if they had honestly made a mistake in measuring (planning for 40% waste!!!), we didn't want to deal with a company that made such huge errors. We went to a local carpet store, and felt hopeful when we saw they had the same products we'd chosen at the membership buying service but they didn't seem to want our business because they never returned our calls to set up a measure. When we walked in to Giant Carpet One in Ogden, we were at our wits' end. Page was our first contact and though she was new at the time, she was kind and attentive. We asked tons of questions about flooring, now unsure about our original flooring choices. She introduced us to Allen. He answered our questions in a friendly, honest way and we began to narrow the choices down. Just as we had thought, our original choices we had made with the membership buying service people wouldn't have worked for our home. Then we met Bonnie, the official guru of flooring. She began to work her magic and ran the numbers for countless different products. We left that night so grateful that our deal with the membership buying service had fallen through. All three of the Giant Carpet One people we worked with that night stayed over an hour past closing to help us figure out the best product for our family and budget needs. They sent Justin out to measure and we were immediately impressed with his professional integrity and knowledge about all sorts of flooring but specifically vinyl tiles. He figured out a genius way to work with our weird floor plan and saved us tons of money by prepping the old sub-floor instead of laying a new one. We had several more encounters with the people at Giant Carpet One over the next week, and they only continued to amaze us. When Justin was at our new house installing, the company we hired for counters came to install granite but threatened to leave saying the cabinets weren't prepped correctly, which was their job to do according to our contract with them. I didn't know what to do. I mentioned it to Justin and he stopped what he was doing and confronted the work crew, telling them how wrong and unprofessional it was for them to change the contract and threaten to leave over something so little. They still refused to do what they had promised. Justin stepped in and in less than 2 minutes did the work himself and at no extra charge to us! He totally saved the day and I can't tell you how good it felt to have someone advocating for us. That is true integrity. Going above and beyond your job to help someone else! We are so grateful! Thank you Justin! In the end, we are so happy with our choice to go with Giant Carpet One in Ogden. We got a dramatically higher quality product for $3K less than what the membership buying service had quoted us! It's more durable, easy to repair and looks fantastic!!!! They were super fast, the whole process, from ordering to installation, including floor prep, done in less than two weeks! And this at their busiest time of the year, right before Thanksgiving! The entire experience was delightful. From learning about and picking the product to floor prep, installation and payment, it couldn't have been easier! Thank you Giant Carpet One in Ogden!!! We highly recommend these guys to everyone but especially those in need of flooring buying rehab!:) Their kindness, honesty and effort to please will leave you better than before you came in!
— E Young